At Fasota, we understand that situations may arise where you need to cancel an order. Please review our cancellation policy below.
1. Order Cancellation
- Customers can request a cancellation before the order is processed by contacting [email protected].
- If the order has already been processed or shipped, it cannot be canceled, but may be eligible for a return under our Return Policy.
2. Incorrect or Incomplete Information
- Orders with incorrect or incomplete information may experience processing delays.
- If we are unable to complete an order due to missing or incorrect details, we will attempt to contact you for corrections. If unresolved, the order may be canceled, and a full refund will be issued.
3. Contact Information
For cancellation requests or inquiries, please contact us at:
📧 Email: [email protected]
Fasota is committed to providing a seamless shopping experience while accommodating necessary changes.